Effective Date: 31 July 2025
This Privacy Policy describes how AJ Services Group Pty Ltd (ABN 71 635 751 718), trading as AJ Services Group and Energized Electrical & Communications (“we”, “our”, “us”), collects, uses, and protects the personal information of users who visit or interact with our website.
If you have any questions regarding this Privacy Policy, you may contact us using the details provided at the end of this document.
This Privacy Policy applies only to our online activities and is valid for visitors to our website (https://ajservicesgroup.com.au/) with respect to the information they provide and/or that is collected through the site. It does not apply to data collected offline or through other channels.
By using our website, you consent to the terms of this Privacy Policy and agree to the collection and use of your information in accordance with it.
When you use our website, we may collect and store the following types of personal information:
Full name
Email address
Phone number
Suburb or location
Contents of your message or enquiry
IP address, browser type, referring URL, and device information (via analytics tools)
Any files or attachments you submit
This information is typically collected when you:
Submit a contact form
Use embedded features on the website (e.g. Google Maps, reCAPTCHA)
Interact with third-party integrations hosted on the site
Access pages tracked by web analytics tools such as Google Analytics
We do not collect sensitive personal information (e.g. health, biometric, or financial data) through our website, and we do not process online payments.
We use the information we collect for the following purposes:
To respond to your enquiries and provide requested services
To manage bookings, quote requests, or service follow-ups
To improve the functionality and performance of our website
To analyse traffic patterns and user interactions
To comply with applicable legal obligations
To prevent spam, fraud, or malicious activity
To maintain the security and integrity of our systems
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
AJ Services Group follows standard procedures for using server log files. These logs may record:
Internet Protocol (IP) addresses
Browser type and version
Internet Service Provider (ISP)
Date and time of visit
Referring and exit pages
Number of clicks and page interactions
This data is not personally identifiable on its own and is used to analyse trends, administer the site, and improve user experience.
Our website uses cookies and similar technologies to store visitor preferences and track how users interact with the site. This helps us optimise user experience by tailoring content and navigation. These technologies may also be used by embedded services (e.g. YouTube, Google Maps) and security features (e.g. Google reCAPTCHA).
By using the site, you consent to our use of cookies. You can control cookie settings through your browser preferences.
We may use third-party tools and services that collect information in accordance with their own privacy policies. These may include:
Google Analytics
Google reCAPTCHA
Embedded video or map content
Hosting providers (Australia and New Zealand)
CRMs and form tools such as Fluent Forms
Web development or digital marketing agencies
We have no control over the data practices of external platforms and advise users to consult their respective privacy policies.
We implement reasonable security measures to protect personal data from unauthorised access, misuse, or disclosure. These include:
Secure data storage via Fluent Forms
Password protection and role-based access control
Hosting with reputable Australian and New Zealand providers
Firewall, malware scanning, and reCAPTCHA protection
Following a cyber security incident, we conducted a full password reset, removed malware, and tightened administrative access.
No transmission of data over the internet is guaranteed to be 100% secure. Users submit information at their own risk.
We may disclose your information to:
Internal staff, contractors, or service providers for operational purposes
Regulatory authorities or law enforcement, where required by law
Third-party services we engage to assist with business functions (e.g. hosting, analytics, CRM)
We do not disclose personal information to overseas recipients unless directly required for hosting or site performance.
You have the right to:
Request access to personal information we hold about you
Request corrections to any inaccurate or incomplete data
Request deletion of your personal data (subject to legal obligations)
Withdraw consent where applicable
To make any such request, please contact us at service@ajservicesgroup.com.au
We will respond within 30 calendar days, in accordance with the Australian Privacy Principles (APPs).
In the event of a data breach that is likely to result in serious harm, we will notify:
Affected individuals
The Office of the Australian Information Commissioner (OAIC)
This is done in compliance with the Notifiable Data Breaches (NDB) Scheme.
This website is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal data from children. If you believe a minor has submitted personal information through our site, please contact us immediately so we can remove it.
Our site may contain links to external websites. We are not responsible for the content or privacy practices of those sites. We recommend reviewing their privacy policies before engaging with them.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage users to review this policy periodically.
If you have any questions, concerns, or requests related to this Privacy Policy, you may contact us at:
AJ Services Group Pty Ltd
NSW 2763
Email: service@ajservicesgroup.com.au
Website: https://ajservicesgroup.com.au/
AJ Services Group is a team of licensed electricians, HVAC technicians, and security system installers with over 20 years of hands-on experience.
Company Licence NO: 370353C
Master Security Licence NO: 000107287
ACMA Cabling Licence NO: B28520NSW
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